Frequently Asked Questions
Everything you need to know about bringing luxury to your home.
What is the typical shipping timeframe for HomeLux furniture?
Standard shipping typically takes 5-10 business days. For oversized luxury items or white-glove delivery services, please allow 2-3 weeks for specialized handling and setup.
Do you offer a warranty on your home decor and furniture?
Yes, all HomeLux furniture pieces come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are the materials used in your products sustainably sourced?
HomeLux is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes across our entire curated collection to ensure a smaller environmental footprint.
Can I request fabric swatches before making a purchase?
Absolutely. We offer complimentary swatch kits for our upholstered collections so you can experience the texture and color in your own lighting before committing to a piece.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your luxury upgrades over time.